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Joined: 16 Feb 2005
Posts: 3702
Location: Tampa, florida and Singapore, Malaisia

 PostPosted: Thu Feb 17, 2005 6:27 am    Post subject: :!: Rules to post in this forum Reply with quote Back to top

Rules to post in this forum

Hi to all new reader/poster here. Thanks for joining the growing DTC user comunity.

This is obvious, but PLEASE HAVE A LOOK IN THE FAQ BEFORE POSTING

Especialy, you can read our wiki here:

http://dtcsupport.gplhost.com/

There are no particular restriction in this forum, I want this place to be a freetalk area. The only restrictions are for having a good ambiance here. Nothing is forbidden exept that you shouldn't:
Exclamation advertise for anything (including hosting)
Exclamation behave badly with other posters or anyone else
Exclamation talk about illegal or not related stuff (porn, warez, etc... is totaly forbiden)
Exclamation ...

If you think you founded a bug, please report it using mantis at:

http://dtcbugtracker.gplhost.net/

It's the right place here to talk about anything related to hosting technologies (software and hardware), and/or to compare DTC with other systems.

When you are requesting for DTC support, please do NOT forget to tell:
- Unix type (Debian, FreeBSD, OS X...)
- Distribution flavor (Woody, 5.3, Jaguar...)
- DTC version you used to install


Do not forget that you can switch VERBOSE_INSTALL=yes in the install script in /var/lib/dpkg/dtc.postinst (if Debian) or in dtc-install.sh (for others).

Please remember that even is the panel is ready for production, and have been fully tested for few years now, the installer is still not perfect and sometimes not so easy to use (depending on the configuration), and that's why DTC is not in version 1.0 yet.

I want a click and go installer, and that's a hard thing to do. It is very dificult because it implies a lot of daemons to configure, many types of Unix and distribution flavors with different paths, complicated database setups and upgrades, and the task have to be done all, in order. It's not as you could think at first (simply look at the size of the install script, which has thousands of lines, and you will understand what I'm talking about...).

Giving your feedback helps A LOT on improving the installer for the version 1.0. Please give as many details possible.


Last thing: please forgive my poor english, and understand I'm doing all this support for free in the forum.

All advices, I give them for free, but if you need me to login as root on your server for installing the panel, you can have a look at our business support here:

http://www.gplhost.com/software-dtc_10business-support.html

Be ready to give IP number and (temporary) root password. If you want phone assistance, you can call my company phone at anytime at the following number:

+1.(302).213.1611 (Delaware, USA).

If you want, we can even call you back if you send money to palpay[ at ]gplhost.com and if you leave in one of the 35 countries we can call back. See http://www.gplhost.com/?rub=services&sousrub=callback for details.

GPLHost does not have millions at the moment, so I also accept PayPal generous donations to help going further in the panel enhancement. Currently, I have other (more easy) developments for some of my customers at same time that I hope to get rid of soon.

Thomas
 
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